Anyone who has spent time working in an office will understand how stressful it can be, and how challenging it can be to attempt to do several different tasks at once. This is why solutions are being developed in order to reduce the pressures and make the environment a bit less intense. Arguably the best software on the market is known as busy light. This system is being implemented in offices all over the world, and uses an online light based indicator to determine the status of an employee. Essentially, this light will show colleagues if you are available for a discussion, or if you are in the middle of something such as a phone call or an important task. This software offers many more benefits other than the obvious. So, here are three reasons why you should use busy light in your office.
Reason 1: It Will Improve Efficiency
One of the main reasons for the invention of busy light software was as an answer to a problem many offices across the world face; lack of efficiency. Working in an office environment has many issues, including miscommunication and the fact that employees unintentionally interrupt each other during tasks. How many times have you tried to talk to someone before finding out they are in the middle of a phone call with a client? It really is a huge problem. The software creates a solution to this problem by offering a simple system that allows all employees to see if one of their colleagues is currently preoccupied. This not only saves the frustration of being interrupted, or interrupting someone, but it also saves time. Staff can quickly and easily use the application to check if their colleagues are otherwise engaged rather than interrupting them or waiting for them to be free. Essentially, implementing busy light in the office will greatly reduce the amount of time that is wasted. The combination of all these things will result in improved efficiency throughout the workplace.
Reason 2: It is Universal
Busy light offers many features, but possibly one of the most useful is that it can be applied universally. This basically means that an entire department or office is able to function under the same principles. The fact that it is possible to have coloured lights as indicators, and have those lights be understood office wide is more helpful than you could possibly imagine. The universal system is simple, with minimal faff, meaning staff can get on with their jobs rather than worrying about what the system is doing. Essentially, everyone only has to learn the software once, and the whole office will be able to understand the colour coded signals.
Reason 3: It’s guaranteed to Improve Satisfaction
The benefits of busy light are almost endless, but one of the most easily recognizable is that it will improve satisfaction, on both the customer and employee end. If you have ever worked in an office you will know how challenging it can be to juggle the questions of the colleagues in the same office as you, alongside the queries from clients or customers on the phone. If you were undisturbed when in the middle of a task, it would make completing this task much simpler, and will also improve the quality of the work. The pressure of multitasking will be reduced and will enable staff members to focus on one task at a time and allow them to do the best job possible. These factors will all add up to improve satisfaction in the office, and with customers.